Imagien

What to do if you don't receive a ticket email

Can't Find Ticket Email

Troubleshoot problems with finding or downloading the IMAGIEN app

Can't Find TV App

Guide for troubleshooting Smart TV and Streaming Device app download errors, app performance issues or playback errors

TV or Streaming Device App Problems

Troubleshooting problems with sound or video quality during the show

Audio or Video Problems

Troubleshooting and reporting issues with the app and show experience

Disruption to the Apps or Show Experience

Request a Refund

Contact Us

Fix a Problem

Find answers and get help from Intercom Support and Community Experts

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