How to install on an other set-top box or external device
To watch the show you need a set-top box or external device based on Android TV where you can install apps.
1. Go to the place where you install apps
On some TVs, you install apps from the Apps tab. On others, you need to open the Google Play Store.
2. Search for “IMAGIEN”
Make sure you get the spelling right: I before E.
3. Install the app
Select Install. When the app is installed, open it and follow the instructions on screen.
Double check that you spelled the name of the app “IMAGIEN”. If you still can’t find or install the app, your box may not support the app.
Here are some things you can try:
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Use another set-top box or stick
If you have another device connected to your TV, you can use that instead. We support Apple TV, Fire TV, Google TV, and boxes based on Android TV.
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Use your smart TV directly
If you have a smart TV where you can install apps, you can install the app on your TV directly. See instructions for your TV brand.
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Watch in another home
You can use your ticket code to watch the show on a friend’s TV if you like.
If nothing else works you can request a refund.-