General FAQ

We've gathered some of the most common questions we get

Parallel! is a new digital format for watching and experiencing shows together at home.
You need a phone and a smart TV or an external device connected to your TV that supports the IMAGIEN app. Find out more on connecting the apps
We recommend 35 Mbps download speed available on your WiFi during the whole show. You can check your speed on www.speedcheck.org.
Many shows are only available in specific countries or time zones. Check the event web page for the show you are interested in.
Yes, a Parallel! show is watched by connecting mobile phones and tablets to a Smart-TV through our apps.
The Parallel! show is normally slightly longer than the physical show since you can join the show and move around in the venue before and after the main act.

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