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Support

How to install on Apple TV

Here’s how you set up your Apple TV for the show.

1. Open the App Store

Power on your Apple TV and select the App Store icon.

2. Search for “IMAGIEN”

Make sure you get the spelling right: I before E.

3. Install the app

Select Get. When the app is installed, open it and follow the instructions on screen.

  • Double check that you spelled the name of the app “IMAGIEN”. If you still can’t find or install the app, your box may not support the app.

    Here are some things you can try:
     

    1. Use another set-top box or stick
      If you have another device connected to your TV, you can use that instead. We support Apple TV, Fire TV, Google TV, and boxes based on Android TV.
       

    2. Use your smart TV directly
      If you have a smart TV where you can install apps, you can install the app on your TV directly. See instructions for your TV brand.
       

    3. Watch in another home
      You can use your ticket code to watch the show on a friend’s TV if you like.


    If nothing else works you can request a refund.

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